How to Claim EuroDreams Prizes

If you win a EuroDreams prize, the next step is to receive your money. Find out more about how to claim, depending on how much you have won and where you bought your ticket.

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Claiming Prizes

Online players have the advantage of knowing they will always be notified if they win, and the majority of prizes are also paid automatically.

If you buy a ticket in-store, make sure to sign the back of it and keep it safe. You can then come forward when you are ready to pick up your winnings. All prizes must be claimed in the same country where the ticket was sold.

Prize Tiers 3 to 6

The easiest way to claim a prize below the top two tiers is to visit an authorised retailer. Most prizes in these categories are worth under €100 so there are very few issues for retailers with cashing out. It is also possible to claim prizes by mail or at regional claim offices.

Monthly Prizes

If you win the jackpot or the second prize, you can look forward to receiving monthly payments for a long period of time. To claim one of these prizes, you will need to contact the relevant national lottery to start the claims process, arranging a visit to the lottery’s headquarters.

You will have to provide documentation, for example, photo ID such as a passport, and complete a claim form. The addresses and contact details of the national lotteries are shown in the table below.

Lottery Headquarters

Country HQ Address Phone Google Maps
Austria Rennweg 44, 1038 Vienna 0810/100 200 100 Austria HQ
Belgium Rue Belliard 25-33, Brussels 02 238 45 54 Belgium HQ
France 3-7 quai du Point du Jour, 92650 Boulogne Billancourt, Cedex Paris, France 0 69 36 60 60 France HQ
Ireland Abbey Street Lower, Dublin, D01 Y1X2 1800 666 222 Ireland HQ
Luxembourg 18, rue Léon Laval, Leudelange +352 22 57 58-1 Luxembourg HQ
Portugal Avenida da Liberdade no. 194, 1269-275 808 20 33 77 Portugal HQ
Spain Calle Poeta Joan Maragall 53, 28020 Madrid 900 11 23 13 or
91 596 23 00		 Spain HQ
Switzerland (French-speaking cantons) Avenue de Provence 14, CP 6744, 1002 Lausanne +41 21 348 13 13 Switzerland HQ
Switzerland (German-speaking cantons) Lange Gasse 20, 4002 Basel 0848 877 855 Switzerland HQ

Claim Periods

The following table shows how long you have to claim in each of the participating countries. You can’t claim a prize somewhere else – for example, if you win in France, you must claim your prize from the French National Lottery.

Country Claim Period
Austria 3 years
Belgium 20 weeks
France 60 days
Ireland 90 days
Luxembourg 60 days
Portugal 90 days
Spain 3 months
Switzerland 180 days

Taxes

There are only three countries where lottery prizes are taxed. In Switzerland, any winnings worth more than one million Swiss francs are taxed at a rate of 35 percent. In Spain, the withholding rate is 20 percent and that is applied to prizes of more than €40,000, while Portuguese players are taxed 5 percent on prizes over €5,000.

If you win a EuroDreams prize in any of these countries, it is a good idea to speak to a financial adviser or tax expert.